Services & Solutions
Our Approach
Most clinics don’t need more traffic. They need more booked patients from the demand they already have.
Clickside helps private clinics fix the path from first-inquiry to attended appointment: response speed, intake, follow-up, scheduling, referrals, and measurement.
Where clinics lose patients
Most losses happen between the inquiry and the appointment, not at the top of the funnel.
- Slow response: the clinic that replies first often wins the patient.
- Intake friction: long forms, missed calls, and unclear next steps.
- No-shows: a booked appointment only counts if the patient attends.
- Unknown sources: you can’t tell which referrers and channels produce patients worth having.
- No visibility: without tracking each stage, the biggest fixes stay hidden.
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Our work finds which of these is costing you most, fixes it first, and measures the result in booked and attended patients, not clicks or form fills.
our solutions
audit, accelerate, sustain
Audit Roadmap
$3,600 Flat Fee
Find the leaks and get a clear plan.
- Patient-journey map
- Review of intake, response times, follow-up, and no-shows
- Source and cost view: which channels and referrers produce booked patients
- Tracking and data-flow map with privacy boundaries
- Prioritized, sequenced roadmap with success measures
- Findings session with your team
Best for: unpredictable patient volume, high no-show rates, unclear marketing return.
Growth Accelerator
Fixed 90-day Program
Hands-on help putting the roadmap into action. Scoped and quoted after your audit.
- Intake and follow-up: documented workflow, scripts and templates, automated follow-up, staff training
- reporting: source tracking and a dashboard linking activity to booked and attended appointments
- referrals and channels: referral map, engagement plan, ranked channel plan
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Best for: clinics with a completed audit that are ready to act.
Advisory Retainer
Measurement and guidance to keep improvements working. Available after an Audit Roadmap.
- Live dashboard connecting marketing activity to booked patients
- Monthly decision call: review results
- Quarterly roadmap review
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Best for: clinics implementing the plan themselves, or keeping gains after the Growth Accelerator.
Questions clinics ask
Is This a Website Redesign?
No. The website is one step in the journey. We also look at response, follow-up, scheduling, and measurement. We improve or build landing pages as needed to address your patient web journey.
Do We Need More Traffic First?
Often not. The audit shows whether the problem is too little demand or too many patients slipping away after they reach out.
Can You Work With Our Front Desk?
Yes. We design the workflows, scripts, and training, and your team runs them.
Why Does Show Rate Matter To Marketing?
Every no-show wastes the marketing spend that produced the booking. We treat attendance as a marketing metric.
How Do You Measure Progress?
We compare stages (inquiry, booking, attendance, care started) against your baseline, so you see where improvement happens.
Can You Help a New Clinic?
Yes. A clear intake and booking path is easier to build at launch than to retrofit.